Terms of Service
These terms apply to everyone who creates an account on MyBotX, which is provided by the operator of app.mybotx.app. By creating an account or connecting a Page you accept them on behalf of yourself and the business you represent.
The service
MyBotX lets a business manage the Facebook Pages and Instagram professional accounts it controls: comments, messages, automated replies, broadcasts and statistics. Features depend on the plan chosen and on what Meta allows at the time.
Your responsibilities
- Connect only Pages and accounts you are allowed to manage, and keep your sign-in details and team members' access under control.
- Follow Meta's rules, including the Meta Platform Terms, the Messenger and Instagram messaging policies (for example the 24-hour window for messages), and the Community Standards. MyBotX enforces several of these rules, but you remain responsible for what you send.
- Do not use the service for spam, deception, harassment, illegal content or content that infringes others' rights, and do not try to get around Meta's limits.
- Have a lawful basis for the messages you send and for the customer information you add (for example a customer's phone number), and answer your customers' requests about their data.
Your data
You keep the rights to your content and your customers' information. We process it to provide the service to you, as described in the Privacy Policy. You can export your contacts and delete Pages, people and your account; see Data deletion.
Plans and payment
Paid plans are billed as shown when you choose them. If a payment is missed, the account may become read-only until it is settled. Trials end automatically. Prices and limits may change with notice before your next billing period.
Availability and changes
We work to keep the service available and secure but cannot promise it will be uninterrupted. Meta may change or withdraw features of its platform, and the service may change with it. We may suspend accounts that break these terms or put the service or Meta's platform at risk, and will tell you why unless the law forbids it.
Liability
The service is provided "as is". To the extent the law allows, the operator of app.mybotx.app is not liable for indirect or consequential losses, lost profits or lost data, and its total liability is limited to the fees you paid in the three months before the claim.
Ending
The owner can delete the business at any time (Settings → Organization → Delete this business). Its Pages are disconnected at once and its data is erased for good 30 days later; within those 30 days a mistake can still be undone by contacting us. Accounting records of payments are kept as the law requires.
Law
These terms are governed by the laws of the country where the operator is established.